IF YOU DO NOT AGREE TO THESE SKYBOUND INSIDER LOYALTY PROGRAM TERMS, OR IF YOU ARE NOT ELIGIBLE OR AUTHORIZED TO AGREE TO THSE TERMS, PLEASE DO NOT ACCESS, USE OR PARTICIPATE IN THE PROGRAM. COMPLETING THE REGISTRATION PROCESS OR OTHERWISE ACCESSING OR USING ALL OR ANY PART OF THE PROGRAM WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS AND WILL CREATE A LEGALLY ENFORCEABLE CONTRACT UNDER THESE TERMS.
These Skybound Insider Loyalty Rewards Program Terms ("Insider Rewards Terms") were last updated on 07/18/2023 and govern your use of the Skybound Insider Loyalty Program, including those certain websites and applications that implement the Program as well as those of our websites, applications, emails and other communications that link to or reference these Insider Rewards Terms (collectively, the “Program”). When we say “you” or “your”, “Skybound Insider”, or “User”, we mean you. When we say "our", "us", "we" or "Skybound" in these Insider Rewards Terms, we mean Skybound, LLC and its affiliates and subsidiaries. These Insider Rewards Terms are subject to, and shall also include, the Skybound.com Terms and Conditions, which are incorporated by reference and to which you agree to be bound. If any term in the Skybound.com Terms and Conditions conflicts with or contradicts the Insider Rewards Terms then these Insider Rewards Terms govern with respect to the Program and elements thereof only. PLEASE READ THESE REWARDS TERMS CAREFULLY BEFORE PARTICIPATING IN THE PROGRAM.
NOTHING IN THESE TERMS IS INTENDED TO AFFECT YOUR RIGHTS UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE. IF THERE IS A CONFLICT BETWEEN THOSE RIGHTS AND THESE TERMS, YOUR RIGHTS UNDER APPLICABLE LOCAL LAW WILL PREVAIL.
CHANGES TO INSIDER REWARDS TERMS
We reserve the right, at our sole discretion, to modify, add to, or replace the Insider Rewards Terms, in whole or in part, at any time, except that if we do so we’ll use reasonable efforts to notify you of any material change by posting them to this page and by email to the address then associated with your Program account. The updated Insider Rewards Terms will be effective as of the time of our posting or as we otherwise explicitly explain when we notify you of changes. It is your responsibility to check this page regularly for any changes to the Insider Rewards Terms. Your continued use of the Program after you receive notification of any change(s) to these Insider Rewards Terms (including notification by posting) constitutes your acknowledgement of those changes and your agreement to be bound by the updated version of the Insider Rewards Terms.
OVERVIEW OF THE PROGRAM
As set forth below, the Program is a customer-rewards program open to all eligible Skybound.com Account (defined below) holders who meet all the eligibility requirements described below. Users who choose to participate in the Program via one of the registration mechanisms described below are referred to in these Insider Rewards Terms as “Skybound Insiders". Skybound Insiders will be able to earn Rewards Points (defined below) with each Qualifying Activity (defined below) set forth in the Program. Insiders may then convert their Rewards Points (defined below) into Rewards (defined below).
PROGRAM PARTICIPATION & ELIGIBILITY
Eligibility; Restrictions. Membership in, and use of, the Program is limited to persons who are legal residents of all fifty (50) United States, and the District of Columbia (collectively, the “Territory”), who are at least eighteen (18) years of age and who have a valid email address on file. Employees, officers, directors, agents and representatives of Skybound and its affiliates are not eligible to participate in the Program. In addition, the Program is solely for each Skybound Insider's personal, non-commercial use, so corporations, groups, and associations are not eligible. You must have a valid Skybound Insider account on Skybound.com (“Skybound.com Account”) in order to participate in the Program. You must maintain a valid email address and promptly update your Skybound.com Account with any changes to your email address or other contact information. If it is determined at any time, at Skybound’s sole discretion, that you do not meet the eligibility criteria, your Program account will immediately terminated and all Rewards Points and/or Rewards will be forfeited. The Program is void where prohibited by law. Do not participate in the Program if it is not legal to do so in your jurisdiction. Skybound may limit the number of Program participants and may temporarily or permanently discontinue registering new participants at any time and for any reason without notice to you.
Registration. To become a Skybound Insider, you must complete the registration process by providing Skybound with current, complete and accurate information, as more specifically required by the then-current registration procedures on Skybound.com. Skybound may refuse to accept any application to register as a Skybound Insider, in its sole discretion. You must maintain and update your registration data from time to time, to ensure that it is always current, complete and accurate.
Marketing Messages. Skybound may, in its sole discretion, sort Skybound Insiders into different marketing-message groups such that not all Skybound Insiders receive the same marketing messages. You may opt-out of receiving marketing messages from Skybound at any time by reaching out to Skybound Customer Support at help.skybound.com, by logging into your account and editing your Email Preferences, or by clicking Unsubscribe at the bottom of marketing messages. Doing so will not affect your ability to participate in the Program.
Transferability. Membership in the Program, any Rewards Points earned, any Rewards and any other related membership benefits are not transferable and may not be combined or merged with any other Skybound Insider's account or with any other Skybound or Skybound affiliate loyalty program.
Unauthorized Activity and Access. You are solely responsible for keeping your login credentials, email address and password confidential and for all activities that occur on your Skybound.com Account and Program account. Skybound is entitled to act on instructions it receives if correct login credentials are provided, and in that case Skybound will not be liable for: (i) any Rewards Points, credits, debits, or Rewards redemptions made in connection with your Program account, or (ii) any loss or damage arising from your failure to adequately safeguard your login credentials. You agree to immediately notify Skybound of any unauthorized use of your login credentials or Program account or any other breach of security related to the Program.
EARNING REWARDS POINTS THROUGH QUALIFYING ACTIVITIES;
The Program includes two elements: Rewards Points and Rewards. “Rewards Points” are defined, collectively, as the following three categories of points:
- “Season Reward Points”: the total number of Reward Points accumulated by a Skybound Insider during each season, which are anticipated to last or 12 months each (i.e., a calendar year) (each, a “Season”). The Beta Season (“Season 0”) will run from July 19, 2023 through December 31, 2023.
- “Lifetime Rewards Points”: the total number of Rewards Points accumulated by a Skybound Insider during the lifetime of the Skybound Insider’s participation in the Program
- “Fan Level Points”: points accumulated through the completion of various Qualifying Activities that are then used to calculate the applicable Membership Level (defined below)
Earning Rewards Points. Rewards Points will be earned for performing the qualifying activities designated by Skybound as part of the Program (such as, for example: by registering for the Program; by engaging in certain specified activities such as visiting or watching videos; by engaging in certain specified activities related to social networks; by attending an AMA event on Discord, etc.) (each a "Qualifying Activity"). Rewards Points will appear in your Program shortly following completion of a Qualifying Activity, except in exceptional cases where they might not be available for technical reasons, such as server downtime. Skybound may offer Rewards Points for engaging in a Qualifying Activity under one set of rules for one promotion, and may opt not to offer Rewards Points for engaging in that same activity under a subsequent or previous promotion. The current schedule of Qualifying Activities and the number of Rewards Points that may be earned for performing each is available HERE.
You acknowledge and agree that: (i) Skybound's ability to accurately credit Rewards Points to your account based on your activities at third party sites, apps, locations, et al. (e.g., social networking sites) may be restricted by such third party’s terms, conditions or functions; (ii) Rewards Points are not valid unless earned in strict compliance with the requirements set forth by Skybound, and you will not attempt to earn Points by any means (including without limitation, by using any script, bot or other automated means) that only simulates compliance with the applicable requirements; and (iii) Skybound’s good-faith determination of the amount of Rewards Points available to any Skybound Insider hereunder will be final and binding.
Any Rewards Points you earn are solely for your: (i) use towards the earning of Rewards and/or (ii) attaining a Membership Level (defined below), in accordance with these Insider Rewards Terms. You have no property, proprietary, intellectual property, ownership, or monetary interest in your Rewards Points. Rewards Points do not have any monetary or cash value and they may not be redeemed with us or any third party for cash or any cash equivalent, except under the Program.
Expiration of Season Rewards Points. Unless otherwise specified, all Season Rewards Points will expire at the end of each Season. Your Membership Level will stay active twelve (12) months following the end of the previous Season in which you participated.
Special Promotions. Skybound may from time to time conduct special promotions that include one or more offers for individual or specific Skybound Insiders to earn Rewards Points through the completion of certain Qualifying Activities, or may offer all Skybound Insiders a one-time opportunity to earn special promotional Rewards Points ("Promotional Redeemable Rewards Points"). The terms and conditions of any such promotion, including a description of the conduct required, the number of Promotional Rewards Points available and the expiration date of the corresponding Promotional Rewards Points, will be communicated via eligible Skybound Insider(s) by email or in another communication from Skybound. If no special expiration date is provided in the description or terms and conditions of the offer for Promotional Rewards Points, the Promotional Rewards Points will expire as set forth in the "Expiration of Rewards Points" Section above as if they were Rewards Points.
Rewards are subject to change, availability, and other terms and conditions as may be communicated from time to time on the Rewards page, prior to and/or upon redemption.
Other exclusions and restrictions may apply in connection with specific Qualifying Activities and/or Rewards and will be communicated with any Reward-specific offer.
FAN LEVEL POINTS AND MEMBERSHIP LEVELS
The number of Fan Level Points accrued per Season (i.e., January 1 – December 31) is used to determine your level of membership in the Program (“Membership Level”). There are four Membership Levels:
Membership Level Point Thresholds
Bronze 0 – 4,999
Silver 5,000 – 49,999
Gold 50,000 – 199,999
Skybound may, from time to time, offer Rewards or other benefits that are exclusive to a specific Membership Level. Skybound reserves the right to modify, substitute, or otherwise change the number of Membership Levels, the point thresholds for each Membership Level, and the benefits pertaining to a specific Membership Level from time to time, at its sole discretion. For a list of current benefits, please click here.
CHANCE BASED GIVEAWAYS AND PROMOTIONS
We may offer chance-based giveaways or other promotions to Skybound Insiders from time to time (each, a “Promotion”). There is no purchase necessary to enter or win in any Promotion. Each individual Promotion will be announced on the website, via our social channels and/or via email (“Promotion Posting”). A Promotion Posting will include who is eligible, how to enter, the entry deadline, the method of determining the winner (e.g., random drawing), and the prize(s)/value(s). All information contained in a Promotion Posting is incorporated herein by reference. Our employees (and their immediate families (parent, child, spouse or sibling and their respective spouses, regardless of where they reside) and those living in their same households, whether or not related), as well as those of our parent, affiliates, subsidiaries, and advertising and promotion agencies are not eligible for any Promotion. Promotions are subject to all applicable federal, state and local laws and void where prohibited. All entries must be received by the date and time stated in the Promotion Posting to be eligible. Limit one (1) entry per person in any Promotion, unless otherwise specified. Entries generated by script, macro or other automated means or by any means which subvert the entry process are void. Winner(s) for a Promotion will be selected from all eligible entries received for that Promotion. Odds of winning depend on the number of eligible entries received. Non-winning entries from one Promotion will not be included in any other Promotion. Winners must be Skybound Insiders at time of prize award. Noncompliance with these terms will result in disqualification and the prize will be forfeited. Only three (3) alternate winners will be selected for any prize; after which, it shall remain unawarded. The prize(s) and their approximate retail value(s) will be set forth in the Promotion Posting. Actual value of autographed merchandise may vary depending on market fluctuation. If any Skybound Insider wins prizes in a single calendar year from us that exceed $599 in aggregate value, such Skybound Insider must complete a W-9 form and will receive a 1099 for the total value of prizes won in that calendar year. Prizes are awarded “as is” with no warranty or guarantee, either express or implied. Prizes may not substituted, assigned or transferred or redeemed for cash, however we reserve the right, at our sole discretion, to substitute a prize (or portion thereof) with one of comparable or greater value. Winners are responsible for all applicable federal, state and local taxes, if any, as well as any other costs and expenses associated with prize acceptance and use not specified herein as being provided. All prize details are at our sole discretion. Limit one (1) prize per person per 6 month period. Prizes will only be mailed within the U.S. Allow 6-8 weeks for delivery following winner verification. We reserve the right at our sole discretion to suspend, modify or terminate a Promotion at any time and for any reason, including, but not limited to, should any portion of the Promotion be, in our sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in our sole opinion, corrupt or impair the administration, security, fairness or proper play, or submission of entries, and, if terminated, at our discretion, select the potential winner(s) for the Promotion at issue from all eligible, non-suspect entries received prior to action taken or as otherwise deemed fair and appropriate by us. No Promotion is sponsored, endorsed or administered by any social platform and all social platforms are released from any liability associated with participation in and/or the acceptance of any prize in any Promotion.
By submitting content to us, participating in any promotion offered by Skybound and/or accepting a prize, you grant to Skybound and its licensees, successors and assigns an irrevocable, perpetual, unlimited, royalty-free, fully paid-up license to reproduce, distribute, display, exhibit, exploit, perform, edit, create derivatives of, and otherwise use the entry and all elements of such entry, together with any other material, and your name, user name, avatar, city and state of residence, voice, image and/or likeness (including, but not limited to, applicable profile photo), in any and all media now known or hereafter devised, in any manner, in whole or in part, worldwide, without compensation or notification to, or permission from, entrant or any third party, for any purpose whatsoever, including without limitation, for purposes of advertising or trade.
REWARDS POINTS DEDUCTIONS
The following actions will decrease and/or cause you to lose your Fan Level Points, Rewards Points, and/or Lifetime Rewards Points balances:
- Disconnecting your social media account (e.g., Facebook, Twitter, Instagram and/or account) from your Member Profile page.
- Failing to log into Skybound Insiders within a 365-day period.
- Gaining points by violating the terms and conditions of the Program.
Please note that if the number of Rewards Points that is deducted from your account exceeds your then-current Rewards Points balance, your Rewards Points balance may fall into a negative state.
In the event that, within a Season, you lose Fan Level Points after reaching a Membership Level, you will remain at that Membership Level until you earn the requisite points to reach the next Membership Level, including earning back any points lost.
THIRD PARTY PROMOTIONS
Information about any dealings, promotions or other transactions by and between Skybound Insiders, third-party advertisers and/or other third-party vendors (collectively, “Program Affiliates”) via the Program, or their participation in related promotions, including the delivery of and payments for goods and services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between the Skybound Insider and Program Affiliate. Skybound is not responsible or liable any Skybound Insiders for any part of any such Program Affiliate transactions.
THIRD PARTY SITES
The Program may link to other websites, services and/or applications on the Internet. These other services are not under Skybound's control, and you acknowledge and agree that we are not responsible for the accuracy, legality, appropriateness or any other aspect of the content or function of such third-party services. The inclusion of any such link does not by itself imply endorsement of the website by Skybound or any association with its operators. Additional or different terms and conditions and privacy/data use policies/statements may apply when you access and use such other websites.
INSIDER RULES AND CONDUCT
As a condition of use, you hereby promise that you will not use the Program for any purpose that is unlawful, commercial in nature (such as, for example, raising money for anyone, advertising or promoting any product, service, pyramid scheme or other venture) or that is prohibited by these Insider Rewards Terms or any other agreement, or any other purpose not reasonably intended by Skybound. You agree to abide by all applicable local, state, national and international laws, regulations and rules. Without limiting the foregoing, you will not use the Program for the purpose of money laundering, bid rigging, price fixing or other unlawful collusion, price signaling or exchange of competitively sensitive data or information.
In addition, you agree not to take any action in connection with the Program that:
- infringes any patent, trademark, trade secret, copyright, right of publicity, privacy right or other right of any person or organization;
- reveals any personal information about another individual, including another person's name, address, phone number, electronic mail address, credit card information or any other information that could be used to track, contact or impersonate that person;
- constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming"), chain letters or any form of lottery or gambling;
- imposes an unreasonable or disproportionately large load on Skybound's computing, storage or communications infrastructure, or attempts to gain unauthorized access to the Program, other accounts, computer systems or networks connected to the Program, through password mining or otherwise;
- contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware or network system or to damage or obtain unauthorized access to any system, data or other information of Skybound or any third party;
- creates Skybound Insider accounts by any automated means or under false or misleading pretenses;
- harvests, scrapes or collects any information from the Program;
- disguises the source of content posted; or
- impersonates any person or entity, including any employee or representative of Skybound or any Program Affiliate.
LOSS OF REWARDS POINTS AND REWARDS; TERMINATION OF YOUR PARTICIPATION IN THE PROGRAM
You are responsible for regularly checking your Program account and ensuring the accuracy of your Rewards Points totals and must notify Skybound via help.skybound.com of your good faith belief of any omission, incorrect entry or other discrepancy within thirty (30) days of its occurrence. Rewards Points subsequently determined, in the sole discretion of Skybound, to be invalid, will be removed from a Skybound Insider's Rewards Point accumulation total.
Skybound may revoke your ability to participate in the Program due to: (i) your failure to follow the Insider Rewards Terms, the Skybound.com Terms and Conditions and any other terms and conditions applicable to the Program; (ii) the attempted or actual sale of any of your Rewards Points, Rewards, or your Program account; (iii) any misrepresentation by you; (iv) any suspected illegal or fraudulent activity; (v) any violation of the Skybound Insider Conduct and Rules set forth above; and/or (vi) any other conduct deemed by Skybound, in its sole discretion, to be an abuse of the Program, to be detrimental to the interests of Skybound, its parents, subsidiaries, affiliates, licensees, suppliers, or its customers, or to be otherwise improper. If your ability to participate in the Program is revoked, any unused Rewards Points or Rewards will automatically expire and be forfeited and your future participation in the Program shall be prohibited, to the extent permitted by law. Nothing in these Insider Rewards Terms will be considered a waiver by Skybound of any of its rights to take administrative or legal actions.
Skybound is not responsible for Rewards Points or Rewards that expire or are lost or redeemed due to illegal, fraudulent or unauthorized activity.
Terminating Your Program Participation. If at any time you no longer wish to participate in the Program, you may close your Program account on Skybound.com. Note that terminating your Program account will not affect your non-Program-specific Skybound.com Account or access to any other entitlements (e.g., digital comics, Skybound Unlimited) that may be associated with that account and that are not specifically related to this Program.
Please note that, because having a Skybound.com Account is a requirement in order to participate in the Program, termination of your Skybound.com Account (either by you or by Skybound) will result in the automatic termination of your participation in the Program. Termination of your Skybound.com Account (either by you or by Skybound) will therefore also result in the forfeiture of any Rewards Points and Rewards associated with your Program account at that time. If you later elect to reenroll in the Program, you will have access to the Rewards Points and/or Rewards previously associated with your Program account, provided that you: (1) reenroll using the same email address previously associated with your Program account; and (2) in the case of Rewards Points, reenroll before your Rewards Points expire (as set forth in “Expiration of Rewards Points” section). If you do not reenroll in accordance with the foregoing (i) and (ii), your beginning balance of Redeemable Rewards Points will be zero and you may not have access to certain Rewards previously associated with your Program account.
MODIFICATION, SUSPENSION OR TERMINATION OF PROGRAM
Subject to our obligations under the “Changes to Insider Rewards Terms” section, we reserve the right, in our sole discretion and at any time to modify, suspend or terminate any or all aspects of the Program, including without limitation: (i) the ability to earn Rewards Points and the number of Rewards Points earned through Qualifying Activities or promotions, (ii) offer additional or new Qualifying Activities for a limited time or permanently, (iii) limit the number of times or frequency a Skybound Insider may earn Rewards Points for engaging in a Qualifying Activity or engaging in the activity during a specific time period, (iv) offer Rewards Points earning opportunities to select groups of Skybound Insiders, (v) redemption and conversion requirements, (vi) Reward values and amounts, and (vii) the mechanism(s) for earning or receiving Rewards.
Any Rewards Points remaining in your Program account thirty (30) days after the Program stops operating will be forfeited without compensation. Except as expressly set out in these Insider Rewards Terms, Skybound makes no guarantee or representation as to the length of time during which the Program will be offered, and the Program could end at any time. After such thirty (30) day period, all Rewards Points will expire and the Program will no longer be available, and no further liability will be owed by us to any Skybound Insider.
All questions or disputes regarding eligibility for the Program, collecting or redemption of Rewards Points or Rewards, or your compliance with the Insider Rewards Terms will be resolved by Skybound, in its sole and absolute discretion. Rewards Points will not be refunded or placed back in a Skybound Insider's quantity of Rewards Points for any reason.
If any provision or provisions of these Insider Rewards Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be in any way affected thereby. Except as described herein, you may not assign these Insider Rewards Terms without our explicit consent.
PROGRAM ACCOUNT ACTIVITY; CONTACT US
Information about your Program account activity can be accessed online here when logged in with your login credentials. Information includes, but is not limited to, your Rewards Points, Rewards and expiration dates. For information about your Program membership, reach out to Skybound Customer Support at help.skybound.com.